Privacy Policy
Effective Date: February 26, 2026
KryoVitality (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our advertising, communicate with us, or receive services at our facility.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Appointment details
Health-related information you voluntarily provide
Billing or payment information
Automatically Collected Information
IP address
Browser type
Device information
Website usage data
Cookies and tracking data
2. How We Collect Information
We collect information through:
Website contact forms
Online scheduling tools
Facebook and Instagram lead forms
Messaging conversations
SMS communication
Email communication
In-clinic intake forms
Payment processing systems
3. How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide services and treatment
Respond to inquiries
Send appointment confirmations and reminders
Communicate about services and promotions
Improve website functionality and marketing efforts
Comply with legal and regulatory requirements
4. Advertising & Marketing
KryoVitality may use Facebook, Instagram, and other advertising platforms to promote services. When you submit information through an ad or message us through social media, your information may be used to:
Contact you about your inquiry
Provide service information
Schedule appointments
We do not sell your personal information to third parties.
5. SMS & Messaging Consent
By providing your phone number, you consent to receive text messages related to:
Appointment scheduling
Appointment reminders
Service follow-up
Promotional offers
You may opt out at any time by replying “STOP” to any text message.
6. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Third-Party Services
We may use third-party providers for:
Website hosting
Scheduling software
Payment processing
Email marketing
Advertising services
These providers have access only to the information necessary to perform their functions.
8. Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to improve user experience and analyze traffic. You may disable cookies through your browser settings.
9. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information (subject to legal requirements)
To make a request, contact us using the information below.
10. Contact Information
KryoVitality
1349 NW 121st Street
Clive, Iowa 50325
Phone: 515-401-5151
If you have questions about this Privacy Policy, please contact us at the phone number above.